Privacy Policy

Effective date: July 13, 2026

New Life Irrigation LLC, referred to here as “New Life Irrigation,” “we,” “us” or “our,” respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, who we share it with, and the choices available to you when you visit our website or contact us about sprinkler and irrigation repair services in Wylie, TX and the surrounding communities we serve.

By using our website at newlifeirrigation.com or contacting us by phone, text, email or our online scheduling form, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our website or provide us with personal information.

Information We Collect

We collect information in a few different ways depending on how you interact with us.

• Information you provide directly. When you request an appointment, ask for a quote, sign up for updates or contact us through a form, phone call, text message or email, we may collect your name, phone number, email address, service address, and details about the repair or service you are requesting.
• Information collected automatically. When you visit our website, our hosting provider and analytics tools automatically collect certain technical information, including your IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit.
• Information from cookies and similar technologies. We use cookies and similar tracking tools to understand how visitors use our site, remember preferences, and measure the effectiveness of our advertising, including Google Ads campaigns.
• Call tracking information. To measure the performance of our marketing and to improve customer service, phone calls placed through numbers displayed on our website may be recorded or tracked. Calls may be monitored for quality and training purposes.

How We Use Your Information

We use the information we collect for purposes that include the following.

• Scheduling, confirming and completing sprinkler and irrigation repair appointments
• Communicating with you about your service request, including confirmations, reminders and follow up
• Responding to questions, quote requests and customer service inquiries
• Improving our website, services and customer experience
• Measuring and improving the performance of our advertising, including Google Ads and call tracking
• Complying with legal obligations and protecting the rights, safety and property of New Life Irrigation and our customers

We do not sell your personal information to third parties.

How We Share Information

We only share your information in limited circumstances, which include the following.

• Service providers. We work with trusted vendors who help us run our business, such as scheduling software, hosting providers, call tracking platforms, email and text messaging services, and advertising platforms like Google. These providers only receive the information needed to perform their function and are not permitted to use it for their own marketing purposes.
• Legal requirements. We may disclose information if required by law, regulation, legal process or governmental request, or to protect the safety of our customers, employees or the public.
• Business transfers. If New Life Irrigation is ever involved in a merger, acquisition or sale of assets, customer information may be transferred as part of that transaction, subject to standard confidentiality protections.

Cookies and Advertising

Our website uses cookies and similar technologies, including tools provided by Google, to understand website traffic and measure the results of our advertising campaigns. These tools may use information about your visits to this and other websites to provide relevant ads and to report on ad performance. You can control cookies through your browser settings, and you can learn more about how Google uses information from sites that use its services by visiting Google’s own privacy policy at policies.google.com/privacy.

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.

Data Security

We take reasonable administrative and technical measures to protect the personal information we collect from loss, misuse, unauthorized access and disclosure. No method of transmission over the internet or method of electronic storage is completely secure, so while we work to protect your information, we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including maintaining service records, meeting legal and accounting requirements, and resolving disputes. When information is no longer needed, we take steps to delete or de identify it.

Your Choices and Rights

You have the following choices regarding your information.

• You may ask us to update, correct or delete the personal information we have on file for you by contacting us using the information below.
• You may opt out of receiving marketing text messages or emails at any time by replying “stop” to a text message or using the unsubscribe link in an email.
• You can adjust your browser settings to block or delete cookies, though some parts of our website may not function properly if cookies are disabled.

If you are a resident of a state with specific privacy rights under applicable law, such as the right to know, access, delete or opt out of certain uses of your information, you may exercise those rights by contacting us directly and we will respond in accordance with applicable law.

Children’s Privacy

Our website and services are intended for adults seeking sprinkler and irrigation repair services and are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Third Party Links

Our website may contain links to third party websites, such as Google, Facebook, Instagram, Nextdoor, Yelp or WhatsApp. We are not responsible for the privacy practices or content of those third party sites, and we encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

Contact Us

If you have questions about this privacy policy or how we handle your information, please reach out to us.